Returns & exchanges are accepted within 10 days from which shipment is received. Notice must be given to email@example.com to obtain an return authorization number within 2 days for any problems or concerns with merchandise. Lira Clothing.com does not guarantee the exchange or credit for a defective item. If you believe an item is defective please give notice to firstname.lastname@example.org before sending back. Items must be in their original packaging, in as-new condition with packing slip when returned.